“There is an ongoing incident in our NA East facility due to an unplanned power interruption.”The duration of the outage is shown as 8:15 am to 3:41 pm. and that it was resolved. But that left users unable to perform a wide range of functions. The NetSuite site reported the following were affected:  Application UI, SuiteCommerce website, SuiteCommerce checkout, email, asynchronous services, SuiteTalk and SuiteAnalytics Connect. One user reported NetSuite informed him two databases had gone down. As to the severity of the outage, one ERP executive at another company noted, “it was significant and shows that Oracle has a long way to go on Cloud data centers”. Users on Downdetector.com were complaining failover appeared to not have worked when the power failed. There were also complaints that areas shown by NetSuite as having service restored were in fact still down the day of the outage.