However, the category has taken a hit because of competition. During last month's trading update for the first quarter ended December 31, Stephen Kelley, CEO of the Sage Group, said he expects the performance to improve in the half beginning the April. "With payments cross-sell one of our top North American priorities for FY 15, we decided to redirect our sales resources away from field sales into our existing telesales model," the spokesperson said.
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SAGE CUT PAYMENTS SALES REPS Featured
Sage has eliminated its Field Sales team for payments. A spokesperson said the company notified the reps last week and at the same time is ramping up its telesales staff. "We made this decision based on the fact that a significantly higher number of deals are signed by our telesales team versus our direct field sales team," she said. Cross-selling payment services has been a major revenue producer for Sage—representing about 20 percent of North American revenue.
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